Contact KSM

PRODUCTION TIME:

PLEASE ALLOW 10 WORKING DAYS FOR ON-DEMAND APPAREL PLUS TRANSIT TIME. PLEASE ALLOW 1-2 WORKING DAYS FOR INVENTORIED ITEMS PLUS TRANSIT TIME.

On-Demand decorated items are made-to-order and cannot be returned or exchanged except in the event of a physical defect in the product.

Inventoried items can be exchanged in the event of a physical defect or if you would like to change your size. Please contact our customer service team for a return authorization and shipping instructions.

Need help? Contact one of our team members below.

Email
Customer Service
customerservice@ksmpromo.com

Telephone
847.215.2700 x231

Address
1340 Old Skokie Road
Highland Park, IL 60035

Hours of Operation
9:00am to 5:00pm Central M - F